Customer Management
Fine Tune Your Customer Profitability
Customer Management by Cogs’z takes the guesswork out of knowing which customers have high or low profit margins and, more importantly, WHY!
Fine-Tune Your Customer Profitability
Customer Management by Cogs’z eliminates the guesswork in understanding your customer profitability. Instantly see which customers generate high or low margins—and uncover the key factors driving their performance. Make smarter, data-driven decisions to maximize profits, optimize resources, and strengthen your most valuable customer relationships.
Stack Rank
Identify and stack rank customers by profit margin to prioritize customer retention.
Unit Economics
See customer-level CAC, LTV, payback, and gross margin to assess value.
Product Profitability
See customer purchases and their profitability impact to guide renewals and upsells
Cost Allocations
Understand customer support costs to guide pricing decisions and identify cost-saving opportunities.
Contract Renewals
Manage customer contract renewals to never miss opportunities to increase and retain revenues.
Stack Rank Customers
Identify and stack rank customers by profit margin to prioritize customer retention.
Customer Level Unit Economics
View customer-level CAC, LTV, Payback, and Gross Margin to understand the value of each customer or customer segment.
Customer Level Unit Economics
View customer-level CAC, LTV, Payback, and Gross Margin to understand the value of each customer or customer segment.
Product Level Profitability
Know what products a customer has purchased and which are contributing or detracting from profitability. Use this data during renewals and upsell reviews.
Cost Allocations
Understand the costs required to support each customer. Use this data to support price lifts and identify areas of cost reduction to improve profit margins over time.
Cost Allocations
Understand the costs required to support each customer. Use this data to support price lifts and identify areas of cost reduction to improve profit margins over time.
Manage Contract Renewals
Manage customer contract renewals to never miss opportunities to increase and retain revenues.
Customer Profitability Dashboard
Customer Segments
Segment profitable customers by industry, size, region, sales, or CSM ownership
Least Profitable Customers
See your least profitable customers to create uplift strategies and prioritize customer engagement.
Most Profitable Customers
List your top customers by profit margin to prioritize customer engagement
Unit Economics
Summarize customer level unit economics such as average CAC, LTV, ACV, Payback, and Profit Margin